Metrolink Transitions Into 100% Ticket Scan Process

TAP-enabled tickets are dispensed from Metrolink TVMs and allow for a seamless transfer to the LA Metro’s bus and rail system.  Beginning in January 2020, customers will need to “scan” the QR code already printed on Metrolink tickets/passes rather than “tapping” to unlatch the Metro turnstiles.

The scanning of the QR Code on paper tickets/passes is identical to the process already used by customers with the Metrolink mobile app.

We will create a consistent experience for our riders of scanning tickets, and use the savings to cover other operational costs. This is a policy change that will lead to a projected $760,000 in agency savings, while still allowing for free rider transfers.

Thank you for your patience during this transition and for being a valued Metrolink rider.

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  1. I only learned about this today from a Metrolink station announcement. You need to put signs up at Union Station right away or you are going to have a logjam of people at the turnstiles because they won’t know what’s wrong with their tickets and the crowd will back up very quickly.

  2. Maria Patricia Brock

    How will this work if we have tap cards?

  3. Metrolink please add another schedule for San Bernardino and Union Station!! Please!! )(

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