Metrolink Matters 
At Metrolink, we are committed to making every train ride a safe one and we are focused on doing all that we can to keep our transit system safe for all of our customers. Through a multi-layered approach our passengers, employees, contract security, train crews, Los Angeles County Sheriff’s Department (LASD) and local law enforcement work collaboratively on ensuring security system-wide. Security is everyone’s business!
If you see or hear suspicious behavior on the transit system – we ask that you report the activity to Metrolink staff, security personnel, train crew, or Law Enforcement. If you do not see a representative – please contact Metrolink’s Security Operations Center (866) 640-5190 and report your observations. If you observe violent behavior or other criminal or threatening acts that could endanger life and property – please Dial 911.
We ask for your help in identifying and reporting such behaviors, including the following:
Suspicious appearance
- A person or persons wearing clothes unsuitable for the time of year
- Anything protruding in an unusual manner underneath a person’s clothing
- A person trying to blend in with surroundings, even though he or she appears out of place
Suspicious behavior
- Nervousness, tension or excessive sweating
- Individuals deliberately abandoning an item (such as a backpack, package, or suitcase) and hastily departing the area
- Walking slowly while surveying the area or running in a suspicious manner.
- Individuals seen loitering at transit centers; walking on or near railroad tracks; or entering secured areas without authorization
Suspicious conditions, items, and packages
- Electrical wires, switches or electronic devices sticking out of a bag, package, or clothing
- Unattended bags, packages, boxes or backpacks
- Unexplained smoke, mist, gas, vapor, odor or leaking fluid
Why not having high school students as volunteers walking in all cars with your id’s to give respect in the cars? If these students do a good job, give them a nice recommendation letter to open a door for a job when they graduated from high school.